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7000bdtcom sets out its legal position here so you know exactly what governs your account, your transactions and the content you access. Availability of our services depends on your local law and the eligible region you are accessing from.
Our legal terms govern every interaction you have with 7000bdtcom — from opening your account to browsing the game lobby and initiating a wallet transfer. These terms do not create rights beyond what the applicable law in your region already provides. Where local law limits or prohibits access, these terms do not override that. You are responsible for confirming that using this platform is permitted in your jurisdiction before you register or transact. When you make a deposit or withdrawal using a local payment method such as Nagad or Upay, the transaction is subject to both our posted terms and the rules of that payment service. We do not control the processing rules of third-party wallet providers; any dispute with a wallet provider is handled directly between you and that provider. Our terms cover what happens on our side of the transaction — the credit to your account wallet, the record kept in your account history, and the reversal process if an error occurs on our end. Content within the lobby — slot titles, live tables, crash games — is supplied by studio partners and is covered by their individual game rules. Those rules are shown inside the game interface. Our legal terms set the account layer; the game layer is governed by the studio that supplies it. Read both before you play.
This policy draws a clear line between what we control and what falls outside our direct responsibility. Understanding the scope helps you know where to raise a question and who handles it.
Our policy covers the creation, verification and suspension of your account on 7000bdtcom. Login credentials, account security steps and profile data are all within scope. Any access restriction we apply is governed by these terms.
Deposits and withdrawals processed through your account wallet — including Nagad and Upay transfers — are covered by our transaction terms. The record of each transaction is available inside your account history. Disputed wallet entries should be raised with our support team.
Game lobby content, promotional notices and published terms pages all fall within our site-level policy. We update these pages when terms change. Your continued use of the site after a posted update is treated as acceptance of the revised terms.
Wallet providers, game studios and any external link you follow from this site are outside our direct policy scope. We are not liable for the terms or conduct of those third parties. Review their policies separately before using those services.
You have specific actions available to you under our legal framework — and knowing what they are means you can act on them rather than wait. Start with your account history: every deposit, withdrawal and game session tied to your wallet is logged there, and you can review it at any time by opening the transaction record section in your account panel. If a detail looks wrong — a name spelling, a contact email, a linked wallet number — you can request a correction by raising a ticket through the support channel listed on the site. We aim to acknowledge correction requests and work through the verification steps with you in a reasonable timeframe, though we cannot state a fixed processing window in advance. For questions about how your data is handled, what records we retain or how long information is kept, the same support route applies. Send your question clearly marked so our team can route it to the right person. If you believe a term has been applied incorrectly to your account, you can request a formal review by writing to us with the relevant account detail and the specific term in question.
Open the transaction history inside your account panel to see every wallet movement. Deposits via Nagad or Upay and all game session entries are listed there with timestamps you can reference in any dispute.
If your registered name, contact email or linked wallet number needs updating, raise a support ticket with the change requested and any verification detail asked. We process corrections once identity is confirmed.
For any question about how a specific term applies to your account, write to our support team via the route published on this site. State the term and the account action in question so the team can give you a direct answer.
If you believe a decision on your account was made outside the stated terms, you can request a review in writing. Include your account reference and the decision you are contesting. We will confirm receipt and outline next steps.
For any legal, policy or account-related question, use the contact routes we have published on this site. We do not list channels here that are not actively monitored. If a route is not shown on our contact page, it is not an active support path.
Open the chat widget from any page on the site to reach the support team directly. This is the fastest route for account questions, wallet discrepancies and policy clarifications.
Send a written policy question or formal account review request to the email address published on our contact page. Include your account reference and a clear description of your question so we can route it correctly.
The account help section inside your signed-in panel covers common policy questions, transaction record access and the steps for requesting a correction. Check there first before opening a new ticket.
We collect only the account and transaction data needed to operate your wallet and keep your session records accurate. Data is not shared with third parties except where a wallet provider — such as Nagad or Upay — requires it to process a transaction, or where applicable law requires disclosure. You can ask what data we hold on your account at any time through the support route listed on our contact page.
We use session cookies to keep your account logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without notice. You can review cookie settings in your browser.
Your account credentials are stored in hashed form. We do not store your wallet PIN or mobile wallet password. If you suspect unauthorised access, change your password immediately and contact support via the published chat route.
Transaction records and account history are retained for the period required by the terms of your account and applicable law. Once the retention period ends, records are removed unless an active dispute requires us to keep them.
To request a data correction or ask about retention on your specific account, contact us via email with your account reference. We will confirm receipt and walk you through the verification steps required before any change is made.
These questions cover the areas we hear most from people reading this policy. If your question is not here, the support team can answer it directly through the contact route on our site.
Access and the application of our legal terms depend on your local law and whether your region is eligible. We do not override local law. Before registering or making a wallet deposit, confirm that using this platform is permitted where you are located.
Transaction disputes that happen on our platform side — such as a credit not appearing in your account wallet — are handled by our support team. Disputes with Nagad or Upay directly, such as a deduction from your mobile wallet, must be raised with that provider separately.
Yes. Send a written request through the email route on our contact page, including your account reference. We will confirm what data is held and the basis for holding it. Identity verification is required before we can share any account detail.
Open a support ticket via live chat or email with the specific detail you want corrected and any verification we ask for. We process corrections once we have confirmed your identity. Do not send sensitive data through unverified channels.
Transaction records and account history are retained for the period required under applicable law and our posted terms, even after account closure. If you want to know the exact retention period that applies to your account, ask our support team in writing.
We post updates directly on this page. Continuing to use the site after a change is posted is treated as acceptance of the revised terms. We recommend checking this page periodically, especially before making a deposit or starting a new game session.